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Kiosks and Digital Totems

A kiosk is a screen with a building around it. The display is usually the least interesting decision: what determines whether it is still working in three years is the enclosure, the thermal design, the mounting and whether anyone can service it without closing the entrance.

Engage

The enclosure is the product

Free-standing units live a harder life than wall-mounted screens. They get leaned on, knocked by trolleys, cleaned with the wrong thing, and in an entrance they get direct sun for part of the day and a draught for the rest. A unit that is not designed for that becomes a maintenance line item within a year.

The details that decide it are dull ones. Ventilation that does not also invite dust. A door that opens where there is actually room to open it. Cable entry that survives a floor cleaner. A footprint that does not create a trip hazard or block an accessible route. We work through those before the screen is chosen.

Kinds of unit

Indoor totem

Slim free-standing portrait units for foyers, malls and reception areas. Usually the right answer where you cannot or should not fix anything to a wall.

Outdoor kiosk

Weather-rated, sunlight-readable and thermally managed, for forecourts, platforms and building entrances. Consent and ground fixing matter as much as the technology.

Counter and desk units

Smaller footprint for check-in, queue tickets and ordering, where floor space is the constraint and the interaction is short.

Wall-recessed

Where the unit must not project into a corridor or an accessible route, and where a flush finish matters to the architecture.

Ordering kiosks

Hospitality units with payment and printing, which brings the payment terminal, the printer and the service door into the design.

Wayfinding totems

Larger interactive or static units at decision points, usually part of a wider wayfinding scheme rather than a standalone purchase.

What we settle before ordering anything

  • Where it physically goes, and whether that blocks an exit, an accessible route or a cleaning path
  • Power and network at that exact spot, and what it costs to get them there if they are not
  • Sun path through the day, and whether the unit needs high brightness or just relocating a metre
  • How it is fixed down, and what the floor is made of
  • Who opens it, how often, and whether that can happen during trading
  • Whether payment or printing is involved, because that changes the enclosure and the compliance picture

Questions people actually ask

Can a kiosk go outside without a canopy?

Yes, with a properly weather-rated unit, but the two things that actually kill outdoor kiosks are heat and water ingress at the cable entry rather than rain on the front. We specify the rating for the position, not the postcode, because a west-facing wall and a sheltered alcove three metres away are completely different environments.

Do we need consent for an outdoor unit?

Often, and it depends on your council, the site and whether the unit is illuminated and visible from the road. We will tell you early if we think consent is likely, because it affects the timeline far more than the hardware lead time does. We are not planning consultants and will say so, but we would rather raise it at the first meeting than the week before installation.

What stops someone damaging it?

Placement does most of the work: units in sight of staff are damaged far less than units around a corner. Beyond that, toughened glass, a housing with no obvious pry points, fixings that need tools you cannot buy at a service station, and an alert the moment it goes offline so a problem is noticed the same day.

Next

Related

Interactive displays

Touchscreens with one clear job, built to survive being touched all day by strangers.

Read more

Wayfinding

Directories, directional signage and floor maps, designed by walking the route a visitor takes.

Read more

Touchscreens & kiosks

Multi-touch displays and enclosures built to be used by the public all day, every day.

Read more
Start a project

Tell us about the space. We will tell you what belongs in it.

A first conversation costs you nothing and usually takes twenty minutes. Bring a photo of the wall and a rough idea of what you want it to do.

  • A written specification you can price against anyone
  • The platform we would run, named before you sign
  • Hardware and content costed separately, so you can see both
  • No obligation, and no pressure to buy screens you do not need

We reply within one working day. Your details are used to answer this enquiry and nothing else — we do not sell or share them.

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