Product finders
Ranges too large to display physically, where someone needs to narrow down by size, fit, colour or compatibility and then be told which aisle.
Solutions
Interactive Touchscreen Displays
Interactive only works when there is a reason to touch it. Most touchscreens in public spaces are ignored because they were installed to look modern rather than to do a job, and we will tell you when a well-designed screen that shows information on its own would do more than one that waits to be touched.
Engage
One job, done obviously
A touchscreen with a menu of eight things it could do gets used for none of them. The ones that work do a single obvious thing — find this product, check in, see what is on this floor, order this — and they say so on the screen before anyone touches them.
The second rule is that it must recover. People walk away mid-task, and the next person needs to find it at the beginning, not three screens into somebody else's search. A session timeout that returns to the attract loop is not a detail; it is the difference between a working kiosk and a confusing one.
Where touch earns its place
Building a touchscreen that survives the public
- An attract loop that makes the purpose obvious before anyone touches it
- Targets sized for a real hand, not a mouse pointer
- A session reset that returns to the start after inactivity
- Offline resilience, so the unit still does something useful when the network drops
- Reachable controls, adequate contrast and no interaction that depends on hearing or fine movement
- Hardware and glass rated for continuous public use, in an enclosure that resists both damage and curiosity
Questions people actually ask
Do people actually use touchscreens in public any more?
They use the ones with an obvious purpose and ignore the rest, and that was true before anyone became more conscious of shared surfaces. If touch is a concern for your audience we can design the same journey to run on a personal phone, with the screen showing a code to scan, and keep the large display for the part that benefits from being large.
Can we use our website on the kiosk instead of building something?
Sometimes, and it is the cheapest place to start. It works when the site is genuinely usable by touch, has no dead ends that strand someone on a page with no way back, and does not expect a keyboard. More often we take the same content and build a simplified journey, because a website is designed for someone sitting down with time, and a kiosk has about fifteen seconds.
How do we stop people browsing the internet on it?
The player runs in a locked-down kiosk mode with no browser controls, no address bar and a permitted list of destinations. It is a standard part of how we configure and hand over any interactive unit, not an extra.
Next
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Start a project
Tell us about the space. We will tell you what belongs in it.
A first conversation costs you nothing and usually takes twenty minutes. Bring a photo of the wall and a rough idea of what you want it to do.
- A written specification you can price against anyone
- The platform we would run, named before you sign
- Hardware and content costed separately, so you can see both
- No obligation, and no pressure to buy screens you do not need